Frequently Asked Questions
Everything you need to know about your Estailo shopping experience.
What is the standard shipping timeframe for Estailo orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.
How do I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label to send the item back in its original condition.
How can I ensure I'm ordering the right size?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment measurements for the most accurate fit.
What payment methods do you accept?
Estailo accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the materials used in Estailo clothing sustainable?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim to reach 100% sustainability by 2025.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can monitor your package's journey in real-time.